![]() Go to File Explorer > Program Files/FACEIT AC > Open the program and check under Service.log for any files that are getting blocked. If you do not wish to uninstall FACEIT Anti Cheat, then you can find the program that triggers the crash by: Your first solution to this problem is to uninstall FACEIT Anti Cheat, otherwise, find the program where the file is stored that is making FACEIT block it. FACEIT seems to block the files from Genshin Impact loading properly, hence why the game can crash. Uninstall FACEIT Anti-Cheatįor players who are using the FACEIT Anti-Cheat program, especially for CS: GO players, they will face the issue of Genshin Impact not starting up. Some other areas of concern are listed below. Ensure that the game is whitelisted on your antivirus software or the Windows Firewall and Defender. If you meet the minimum requirements and you are still experiencing the Genshin Impact crash at startup, unable to launch, not installing, or black screen, you probably didn’t approve the game in the Windows Defender or antivirus popup. Graphics Card: NVIDIA GeForce GT 1030 or betterįix Genshin Impact Won’t Launch, Crash at Startup, Unable to Launch, Not Installing, and Black Screen.OS: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit. ![]() Here are the minimum system requirements to play the game. ![]()
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